Everything you need to run ordering, nothing your guests have to learn
A complete ordering operation that lives inside WhatsApp for guests, and inside two clean consoles for your team.
Understands plain language
Guests order the way they'd speak. Service Bros reads it, prices it and reads it back, asking only when something's genuinely unclear.
Confirms before charging
Every order shows a clear, priced summary the guest approves, so there are no surprises and no disputes.
Handles the messy stuff
Notes, quantities, unavailable items and last-minute edits, all managed in the chat without breaking the flow.
Pay inside the chat
A secure link for UPI, cards and wallets arrives in the thread. One tap and the order is on its way.
You never touch card data
Payments settle straight to your own merchant account. Service Bros keeps status, never card details.
Paid orders, in real time
The moment a guest pays, the order lands on the counter and both sides see it confirmed.
A live order board
Staff see every order as it arrives, accept or adjust it, and move it from prep to ready in a couple of taps.
Alerts when it matters
Late or cancelled orders surface instantly, at the outlet and, across a whole site, on the campus view.
Right access for each role
Admins manage menus, tax and settings; staff run the counter. Everyone sees exactly what their job needs.
Your name, your voice
Every conversation is branded as your venue, in a tone you set, warm, formal, or somewhere in between.
On-topic, on-brand
You decide what the assistant can and can't talk about, so it stays helpful and never goes off-script.
The relationship is yours
Guests, history and preferences live with your venue, a channel you can nurture, not one you rent.
Campus oversight, outlet control
A property-wide view for the operator, a focused board for each outlet, with the right people on the right screen.
Run the whole property
For malls, offices, hospitals and stadiums overseeing many outlets.
Work each counter
The live order board for a single kitchen, store or desk.
Want to see it working?
We'll spin up a live WhatsApp order flow branded as one of your outlets.